Terms & Conditions

  • MY ACCOUNT
  • PURCHASE INFORMATION
  • PRICING 
  • INTERNATIONAL CUSTOMS CHARGES
  • PAYMENT METHODS
  • COPYRIGHT

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MY ACCOUNT:

Being a KONNEKT. APPAREL VIP MEMBER makes you stand out from the rest. You are rewarded with first notice on all exclusive information within the store. Including special offers, discounts and promotional events. You will also receive our newsletter and be the first to know about new products and pre-orders, as well as restocked products. You can also proceed through the checkout faster when making a purchase, check the status of orders, as well as view your order history. To register simply go to ‘my account’ and ‘create an account’. If you have any questions, please don’t hesitate to contact us via email contact@konnektapparel.com

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PURCHASE INFORMATION:

All orders are dispatched from Australia. This is where the KONNEKT. APPAREL headquarters is located. However, we are working towards more distribution centres in the Europe and USA regions for the future, so we can further enhance the shipping process for all our customers and team members across the nation. For the meantime, we apologize if for some reason international deliveries may be held up by customs, we have no control over this and cannot accept liability for this. Please be aware of this before making your purchase as this could delay your delivery. We want each customer to feel 100% satisfied with every purchase. 

All of our products are produced as accurately as possible including all colours (palette codes given) and sizes (associated with our sizing charts). There may however be a slight variation in some colours and size specifications due to the high demand on products being reproduced at a fast pace. Colours may appear slightly different on the website as this may be due to different individual screen settings.

Shipping & handling costs are non-refundable and cannot be covered by KONNEKT. APPAREL (unless goods are faulty in which we can assure this won’t be the case, as we make sure each product is shipped 100% to each customer’s order). Duties/taxes for countries outside of Australia are also not covered by KONNEKT. APPAREL.

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PRICING:

All prices are in Australian dollars. International currencies are converted automatically at checkout. You may also use the options on the header menu to convert currencies manually to your country/destination. Our pricing is always up to date and 100% correct as stated on our online store. Occasionally our pricing may change due to sales or special promotions etc.

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INTERNATIONAL CUSTOMS CHARGES:

All orders are shipped from our Australian headquarters, therefore all international customers may be required to pay additional customs duty and tax charges (if applicable) prior to receiving your order. This is a separated cost to what is labelled on your confirmation order/receipt via email. Each country/destination has different customs duty and tax costs (if applicable) and we cannot detail an exact amount as they are determined by your local government. (for more information please contact your local customs office). 

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PAYMENT METHODS: 

KONNEKT. APPAREL accepts the following payment methods: 

PayPal and credit/debit card (MasterCard and visa). We have the right to cancel any order at any time, if your order is cancelled, we will notify you via email provided and if payments have been made a full refund will be issued to your chosen payment method (PayPal, credit card, MasterCard/visa)

After you have placed an order via your chosen method, the transaction process takes place and the money is delivered to our desired accounts. We do not share any personal details or information with any third parties (i.e. banks) during this process. To confirm and ensure safety and security when using your credit card to make purchases with us, our online system encrypts your details automatically.  If you notice any problems or have questions regarding your payment process, please contact us via email at contact@konnektapparel.com and we will have this matter resolved immediately. 

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COPYRIGHT:

All content included on this site, such as logos, photography, text, graphics, button icons, images, audio clips, video clips, data compilations is the property of this site's owner or its content suppliers and protected by Australian and International copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by Australian and International copyright laws. 

 

 

 

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